What is Studio Milledisegni?
Studio Milledisegni is the online home of my studio; here I offer a selection of my ongoing creative work. Beginning with 2019 calendars, I will be introducing a new collection of items this fall.
Each order is individually handled by me. My designs are professionally printed, finished and shipped by a printing company in the US. I occasionally partner with other companies, like Minted, who produce and ship my designs.
I am always working to streamline the online experience; please let me know if I can make your time visiting milledisegni.com any easier or more enjoyable...
Where do you ship?
Studio Milledisegni items ship anywhere within the contiguous US.
International shipping is also possible; please see below for more details.
How much does shipping cost & how long does it take?
For paper items (calendars, prints, cards) shipping within the contiguous US there is a flat fee of US$8.00 for UPS ground. From the time you place a non-custom order (or from when you have approved the proof for a custom one), your package should arrive within 10 business days. You will receive a tracking number so you can keep tabs on the delivery.
Copies of The Piazzas of Florence ship via USPS, usually within three business days of when you place your order. Please use the code PIAZZAS to receive free shipping within the contiguous US.
Expedited service is also possible; please contact me with your request and I would be happy to send you a quote.
Shipping to addresses outside the contiguous US generally begins at US$20 for copies of The Piazzas of Florence and US$50 for orders containing paper items; this does not include potential customs fees. Please contact me with details about the items you are interested in and I will send you a quote.
What about custom requests?
Items are created to order, so customization requests are always welcome. Once you have clicked the "Add to Cart" button you will be taken to a form with additional options and/or a field where you can make special requests. If you prefer, it's also possible to send customization preferences via the contact form or email (please use this address: email@example.com).
And of course you are always welcome to get in touch about creating a design to fit your needs before placing an order. If it's merely a question of tweaking an existing design, there is no additional fee, and I will prepare a quote for you if the customization process is more involved.
How does the ordering process work in the case of a customized design?
Once I have received your order (as well as all of the basic information via the order customization form and/or an email from you), I will email you a digital proof within 24 hours. You are always welcome to send any additional information/comments/questions via email as well (firstname.lastname@example.org).
Proofs (digital or hard copy) can help you to better envision the final design/avoid unexpected issues. The Studio Milledisegni service includes up to three digital proofs at no additional cost. After you have approved a digital proof I will send the custom design file to my US-based professional printer. Including shipping time, the typical turnaround from your approval is ten business days (counting Monday to Friday and if your order is shipping to an address in the contiguous US).
Hard copy proofs are also possible; see the next question/answer for details.
What about hard copy proofs?
Please keep in mind that there are always going to be variations in how monitors display colors; if an exact color match is essential, or you would like to verify another detail that is impossible to fully appreciate onscreen, I suggest a hard copy proof. The first hard copy proof is free of charge and will typically arrive within three to five business days from when the initial design details have been approved by you. (Expedited delivery in one to three business days is possible for $40.00.) Subsequent hard copy proofs are $15.00.
Hard copy proofs are possible only once you have placed an order, but you will receive a full refund if you do not wish to go through with the order after assessing the proof(s).
© studiomilledisegni 2018